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1. Who do I call regarding child care assistance, low income energy assistance and work programs?
2. Who do I call regarding Medicaid and/or Food Stamps?
3. How do I apply for a vacancy on a City Board or Commission?
4. How do I report an abandoned vehicle?
5. Whom do I call to complain about a weed problem?
6. Who do I call to clean up trash and garbage in an alley?
7. What is the noise ordinance?
8. Where is Justice Court?
9. Where is the Municipal Court clerk's office?
10. How do I get a burn permit?
11. Where do I get a passport?
12. How do I contact the Better Business Bureau?
13. How do I get a City business license?
14. Where does the City Council meet?
15. How do I get a delivery permit?
16. How do I get a copy of my birth certificate?
17. How do I register to vote?

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1. What items am I allowed to carry on board a plane?
2. What can I do while I'm at Billings Logan International Airport?
3. Is there a lost and found office at the Airport?
4. Is smoking allowed at the Billings Airport?
5. How much does it cost to park my car at the Airport?
6. Where can I get information on job opportunities at the Airport?
7. What services are available to help my disabled friend/relative while they are at the Airport?
8. Do I need a photo ID to board my flight?
9. What do I do if I lost my plane ticket?
10. As a local taxpayer, I would like to know how many tax dollars go to support the Airport facility?
11. I believe the advertising in the baggage claim area offers an excellent opportunity to showcase my business. Whom can I contact to advertise at the Airport?
12. Why can't I get a direct flight from Billings Logan International Airport to the city of my choice, say San Diego?
13. What are the airlines that currently serve Billings?
14. Why doesn't Southwest Airlines fly to Billings?
15. What time should I arrive at the Airport for my flight?
16. Where can I get information on shuttle services from the Airport?
17. Where can I purchase tickets?
18. I collect airport pins, postcards, brochures, souvenirs, and other airport memorabilia. Could you send me any of these items for my collection?
19. What are Billings Logan International Airport's hours of operation?
20. What direct flights can I get out of Billings?

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1. Where are you located?
2. Are animals required to be licensed?
3. What are the Animal Control Office Hours?

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1. Where do I obtain a building permit?
2. What permits are required?
3. Are separate permits required? If so, why?
4. Can you expedite my permit?
5. Do I need sidewalks, curb and gutter, and other improvements as part of my development?
6. Do I need site, architectural, mechanical, or electrical plans?
7. How are priorities established?
8. How is the cost of a permit calculated?
9. How long will it take to get a building permit?
10. How many sets of plans do I need?
11. What are setbacks?
12. What codes do you use (years)?
13. What if I am not in the Billings jurisdiction?
14. What is the status of my permit?
15. When can I use a waiver?
16. Why is a building permit required?
17. Who is responsible for the permits?
18. Where do I direct my flood plain questions?
19. Where is my property line?
20. Why do I need a plan?
21. Why is my review taking so long?
22. What are the requirements for egress windows?

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1. Why were my flowers or holiday flowers removed?
2. Where is the grave site of my loved one?
3. Why were my Memorial Day flowers removed?
4. When can I have ground level flowers on my loved ones' graves?
5. Why can't I have flowers on my loved one's grave after October 15th?
6. When do I have to pick up my Memorial Day flowers?
7. What can you tell me about Christmas decorations?
8. When can I put out my Memorial Day flowers?
9. When is the Cemetery Office opened on Memorial Day Weekend?
10. Is the Gravesite Locator the same as Plot Finder?

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1. What is the phone number or website to the County Attorney's Office?
2. How do I obtain an Order of Protection?
3. A family member used my name at a traffic stop and now I have a warrant. What do I do?
4. I am the victim of a crime. How do I get information about the case?
5. Where are you located and where do I park?
6. How do I report a crime and what will happen afterwards?
7. I am a victim in a criminal case. Is the City Attorney’s Office my attorney?
8. Is it my decision whether I want “charges pressed”?
9. How do I find out if an offender is in jail?

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1. Whom do I contact regarding Municipal Court matters?
2. Whom do I contact regarding District Court matters?
3. Whom do I contact regarding my vehicle title or license plates?
4. Where do I get a copy of a birth certificate or death certificate?
5. Where do I get a City Business License?
6. Where do I get a copy of my Divorce Decree?
7. Who are my City Council representatives?
8. What are the dates, times, and locations of City Council Meetings?
9. Where do I go to get a Marriage License?

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1. My neighbor has a junk vehicle (or several junk vehicles). What can be done?
2. There is graffiti on my neighbor’s fence. Who should I call?
3. There is an overgrown lawn next door. What can I do about this problem?
4. Who handles vehicles with motors including motorcycles, motor homes, and campers, cars parked on the street abandoned, unlicensed, and/or inoperable for more than 5 days?
5. Who handles trailers stored on the street?

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1. If you operate a business in the city limits or provide a service to Billings’ residents do you need a business license?
2. May I have employees come to my house when I have a home occupation to meet for a daily work assignment?
3. I am an independent contractor (construction or landscaping), may I park my construction equipment at my residence?
4. If I move, am I required to update my business license?
5. If you close a business should I notify City Finance?
6. When do I renew my business license?
7. I have a kiosk, Christmas tree lot, fireworks stand, or food cart so what kind of permit do I need?
8. Do businesses that lease a building need to shovel the sidewalks?
9. Are businesses responsible for mowing the lawn and weeds on or behind the property?
10. My commercially zoned property is not currently occupied am I responsible for maintaining it for snow and weeds?

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1. When do I need a fence permit?
2. Do I need a building permit to put new siding, renovate, or put a new roof on my house or building?
3. How may I get information from multiple city departments while I am in the planning process for a commercial structure?
4. Do commercial buildings require professional site plans?
5. I have completed my commercial building, but I am not sure I will finish the landscaping before winter starts. Will I be eligible for a Certificate of Occupancy?
6. Where may I find the zoning for my property?
7. I am thinking of building a multifamily structure on my property, what would be required?

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1. When is a temporary sign permit required?
2. What size and where may political signs be displayed?
3. How long may I display a corporate flag and does it require a sign permit?
4. Are garage sale, yard sale, moving sale, and bazaar signs allowed on street light poles, traffic control boxes, sidewalk, or traffic poles?
5. May I put banners on the grass in front of my business or on a fence?
6. May Electronic Message Display (EMD) boards or neon signs flash?
7. When is a sign permit required?

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1. Who should opt in?
2. Will my information be sold or distributed?
3. When will I receive phone calls?
4. What do I do if I move?
5. Can I add my landline telephone number?
6. Can I enter my telephone number more than once at different addresses?
7. Do I have to enter an actual address?
8. If I am in a location that is different than the address that I enter into the website for my wireless phone, will I still be contacted if an emergency affects the address entered?
9. After I create my online account, how long will it be before my phone number is “active” to receive emergency notifications?
10. Are there any fees associated with emergency notifications?
11. Is the Target Notification system able to assist individuals that are deaf or hard of hearing?
12. If I have a “blocked” phone will this impact Target Notification?

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1. Do I need a City of Billings Business License?
2. How do I obtain a City business license?
3. Can I view current and/or past Budget and Financial information for the City?

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1. Why did a fire engine respond when I called for an ambulance?
2. When do I need a burn permit and how do I get one?
3. How do I contact the Lockwood Fire Department?
4. How do I arrange for a station tour?
5. What type of fire extinguisher do I need for my business?

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1. Is this where I come to buy a home if I have bad credit?
2. I applied for the First Time Home Buyer program and received a preliminary approval letter. Does this mean I qualify to buy a home?
3. I had a job that had me over the income limits but now I am on unemployment, do I qualify for your program?
4. What if my income changes after I've applied for the First Time Home Buyer program?
5. I work more than one job which puts me over the household income limit for the First Time Home Buyer program. What if I (or a member of my family) quits one of these jobs?
6. Why do you need income information on people over the age of 18 when the house I want to purchase will be in just my name?
7. Who should be getting you the information regarding my application to the First Time Home Buyer program?
8. I am a displaced homemaker and have owned a home in the last 3 years. Do I qualify for the First Time Home Buyer program?
9. I own a mobile home. Do I qualify for the First Time Home Buyer program?
10. Can I buy a "Manufactured Home"?
11. How do I buy a HUD Home?
12. Can I buy a home in Lockwood using City of Billings funds?
13. I applied for the First Time Home Buyer program last year. Do I need to apply for the program again?
14. Do I have to use a Real Estate Agent to buy a home?
15. Do I have to attend the City's Homebuyer Workshop? Can I wait until I find a home so that I don't waste my time if I can't find a home?
16. How long do I have to find a home? Once I'm approved don't you hold the funds for me?
17. I heard that if we use the City program, we cannot take out a loan on the property. Is this true?
18. The City program inspected my home, does this mean that it is safe and up to code? Do I need to have a home inspection?
19. City staff inspected my home and it was determined that repairs are needed. Who is responsible for these repairs?
20. Can you inspect the home before we make an offer to purchase it?
21. If I buy the home and discover a problem with the house, who is responsible for the repairs?

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1. Will the City forgive my home repair loan?

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1. I'm getting divorced. Can I take my spouse off of my insurance?
2. What happens if I don't use my medical flex or child care account by the end of the calendar year?
3. How can I verify what networks my doctor participate in?
4. How does the hospital and/or facility preferred network plan work when I go out of the network?
5. What happens if my physician determines I need specialty care that is not available from any hospital or facility
6. Do I have medical coverage in a foreign country?
7. What happens to my network coverage for my dependent child who moved out of the area for college?
8. What is pre-authorization?
9. Do I ever need to file a medical claim form?
10. What if I lose my ID card or I need to request additional one?
11. When can it elect or terminate dental coverage?
12. Is there an open enrollment period for the 457 Plan?
13. Do I have to wait until the Benefits Enrollment period to update or make changes to my beneficiaries?
14. Do I need to update my address and phone number if it changes?

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1. Where is the IT (information Technology) Dept located?

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1. How do I get a library card?
2. How can I reserve a meeting room?
3. Does the Library have story times for children?
4. What are the library's open hours?
5. Does the library provide Internet access?
6. Does the library have computers with office applications available?
7. Can I print documents from the library's computers?
8. How do I get a job at the Library?
9. Can I do volunteer work at the library?
10. Who was Parmly Billings?

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1. Where can I board the bus?
2. Where can I buy a bus pass?
3. How much does it cost to ride the bus?
4. Can the Bus Drivers make change?
5. What are your hours of service?
6. Where are the Transfer Centers located?
7. Are bus to bus transfers free?
8. Are the buses wheelchair accessible?
9. Does the bus go to the Airport?
10. Can I take my bike on the bus?
11. How old do I have to be to receive a senior citizen discount?
12. Is there bus service to Laurel and Lockwood?
13. Where is your office located?
14. How can I qualify for MET Plus?
15. Who determines if I will qualify for MET Plus service?
16. Once I qualify for MET Plus, how do I schedule a ride?
17. What are the hours that I can call to schedule a ride?
18. What hours does MET Plus operate?
19. How much does it cost for a ride on MET Plus?
20. Where can I purchase MET Plus Punch Tickets?
21. If I am certified to ride MET Plus, am I only able to go to and from doctor appointments?

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1. What if I miss my court date?
2. How do I find out if I have a Warrant?
3. What if I don't appear at my hearing or pay my fine?
4. How do I get excused from Jury Duty?
5. Can I always just pay the fine no matter what the charge?

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1. Do I need a permit to build a fence?
2. How can annexation be initiated?
3. Will my property taxes go up if annexed?
4. If the majority of landowners are opposed to an annexation, can they stop an annexation from occurring?

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1. Where is the Billings Police Department?
2. Where is the Crime Prevention Center?
3. How to file a Complaint or Commendation?
4. Where is the Detective Division for the Billings Police Department?
5. Where is Municipal (City) Court?
6. Where is the Youth Services Center?
7. Where is Justice Court?
8. Where is the Sheriff's Office?
9. Where is the jail (Yellowstone County Detention Facility)?
10. How can I get a copy of my Billings Police Dept. Criminal Record?
11. How can I get a copy of a police report?
12. How can I get a copy of an accident report?
13. How do I find out if my car was towed?
14. What can be done about illegally parked vehicles?
15. What are the curfew hours?
16. What is the noise limits for car stereo?
17. How do I report a crime?
18. How can I volunteer my time to help the Billings Police Department?
19. When is the police auction?
20. Where can I get crime statistics?
21. Where can I be fingerprinted?
22. How do I find out if a person is a registered sex offender?
23. How can I obtain a Restraining Order (TRO)?
24. Where can I obtain information on Domestic Violence?
25. Where can I obtain crime prevention information?
26. How can I arrange a ride-along with the Billings Police Department?
27. Whom do I call to get a speaker on crime-related issues?
28. How do I report an abandoned car?
29. What is the Billings Police Protective Association?
30. What is the noise ordinance?
31. Where is the Animal Shelter?
32. What happens when I go to court?
33. Can I get time payments on the fine?
34. How can I find out how much a fine is for a particular offense?
35. Can I pay a fine and not appear before the judge?
36. May I make payments on a fine without appearing before the judge?
37. Does Municipal Court take checks?
38. How can I contest a traffic citation?
39. Is there a way to keep a traffic citation off my driving record?
40. What should I do if I cannot appear in court on the day that the police officer scheduled on my ticket?
41. What happens if I fail to appear on my scheduled court date?
42. Can I get a probationary driver’s license (work permit) if I refused the breath test?
43. Is there an alternative to going to jail?
44. Will the court appoint an attorney to represent me?
45. How can I contact a prosecutor from the City Attorney’s office?
46. How do I find out if I have a Warrant?
47. Where and when will an arrestee go to court?
48. How do I post someone’s bail?
49. What are Animal Control Office Hours?
50. How do I report an abandoned vehicle?

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1. Questions and Answers regarding the Public Safety Levy 2020

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1. Water or Sewer Service Emergency
2. Garbage/ Yard Waste Service
3. Landfill Hours/ Directions
4. What should I do with unused medication?
5. Call before you dig/ locate requests
6. Utility Account Services & Payments
7. How to File an Arterial Fee Reduction Petition

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1. What does workplace wellness mean?
2. Why is employee wellness important to the City of Billings?
3. Who manages the City of Billings' Wellness Program?
4. When did the City of Billings start focusing on wellness?